Do I need to register for a membership account on your website to place my order? And why?
Yes, anyone who wants to place an order from us should register a membership account by our website at first. There are two reasons: Firstly. Registration will give you access to our website to order what you want.Secondly.after you register. our site will record your information and add up your member points. Then you can enjoy discount. It only takes a few moments to register so it is recommended you do so registration .To see the details.check it on our website.
I forgot my password, what should i do ?
If you have forgotten your password, proceed to retrieve your password and change it immediately after you have receive the new password.
What is the best way to prevent my account from being stolen?
To protect your login information, do not download and use of any suspicious programs and programs you do not know. It is well known that bot makers and sellers will sell your information once they have logged that and any other information you enter into your computer once you download and install an illegal program like that.
Similarly, avoid visiting sites that advertise suspicious activities. They too routinely sell information that may compromise the security of your account.
Do not use the same login ID and password for multiple places and services.
For instance, do not type the same login information at a fan forum that you use with our game and our forums.
Do not use a password that can be guessed easily. Sequential progressions like 12345 and ABCDE should be avoided at all costs.
A random mixture of numbers and letters will further ensure the safety of your password.
Make sure to remember your ID and password all the time.
How to change Password?
1. The Users those who agreed with Integrated Account Use Agreement proceed to E-mail verification service.
Send verification code- Check your personal e-mail- follow the instruction- then, you can find the manage account button for change your password.
2. And the users those who are not agreed with Integrated Account Use Agreement yet, Please follow the page of check your E-mail Address and Choose your Nickname. Page will be opened automatically after log-in.
Input valid e-mail address that you will receive e-mail verification service through the e-mail check. Your E-mail Address of Account information will be modified to new E-mail Address.
Then, Proceed to E-mail verification Service. Send verification code- check your personal e-mail - Follow the instruction- You can find the manage account button for change your password.
I forgot my PW or my secret question answer for my account in game, what can I do?
if you forgot you PW, you are required to fill your secret question answer, which is same answer when you registered. We have no way to verify your OWN information. Please be serious to remember your PW and Secret question answer because it is your responsibility to Protect your account. If you can’t remember your PW and Secret question answer, you have to re-register with new ID.